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Seattle Mariners
NPS Dashboard

Assisting Seattle Mariners internal stakeholders to make more data-driven decisions in regards

to customer satisfaction and retention.

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Feature 1

Features

NPS Overview

NPS data is summarized with different key insights such as Average NPS Trend or NPS by Word Frequency for quick, easy data overlook and analysis.

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*Disclaimer: The following images do not represent any real Seattle Mariners NPS data. Any data that you see on this page derives from a mock dataset that was created by our team.*

Feature 2

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Stadium Heat Map

A heat map visualization of T-Mobile Park that displays NPS data based on the different sections of the stadium.

Feature 3

NPS by Factor

NPS is broken down into the different factors of the customer journey. All the way from customers buying their tickets to leaving the stadium.

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Team

Sponsored by

Seattle Mariners x UW iSchool

This project is no longer being continued by our team.

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